Real-world insights from teams tackling airline fraud
Fraud in aviation continues to evolve, from synthetic identities at sign-up to automated card testing and account takeover.
SEON is proud to sponsor the Global Airline Fraud Prevention Group (GAPFG) Conference, joining airline fraud and risk leaders to share practical perspectives on how AI and machine learning are shaping the next phase of fraud prevention across the passenger journey.
We work with leading airlines to detect risk earlier, adapt to emerging fraud patterns, and reduce manual review — without adding friction for legitimate customers.
🎤 Lunch and Learn - Grounded Before Takeoff: Winning the Race Against Airline Fraud and Loyalty Abuse
Wednesday 29th April | 12.15pm - 12.45pm
Airline fraud is evolving beyond traditional card fraud, with loyalty abuse and account takeover (ATO) becoming major challenges for fraud teams. At the same time, airlines face unique pressures: high-value bookings, strict operational timelines, and the need to protect customer experience before a flight departs.
In this lunch session, SEON shares insights from across airlines, travel platforms and loyalty-heavy businesses to explore how fraud patterns are shifting and how teams are adapting. Through industry observations and a real-world travel case study, attendees will learn how leading organisations are detecting fraud earlier, structuring operations for faster decisions, and moving from reactive investigations to proactive fraud management.
Practical takeaways
Join SEON's Lunch and Learn session and deep dive into:
- How airline fraud is evolving, including the rise of loyalty programme abuse and account takeover
- Practical ways to detect fraud earlier in the booking and loyalty journey before travel takes place
- How to structure fraud workflows and decision queues to enable faster, pre-departure fraud decisions
